Removalists Sydney Reviews by Clients

At Access Removals, we  pride ourselves on our professionalism and customer service. The following removalists Sydney reviews have been graciously provided to us (unedited) by some of our valued customers. Thank you all for the reviews & feedback.

 

I recently had the pleasure of hiring AccessRemovals for my move, and I must say, Juan, Don, and Jamie were absolutely amazing! They handled all my furniture with the utmost care and professionalism, making the entire moving process smooth and stress-free. This was, without a doubt, the best moving experience I’ve ever had. The team was efficient, friendly, and went above and beyond to ensure everything was perfect. I highly recommend AccessRemovals to anyone in need of reliable and exceptional moving services. They truly set the standard for what a great moving experience should be. Thank you, AccessRemovals, for making my move such a positive experience!
Lachlan Moore
Lachlan Moore
1709090163
Exceptional service, professionalism and took such good care of my possessions. They were recommended to me and I am strongly recommending to others!
The team was fantastic. Chris had great options for a late settlement. They took the picky strata restrictions in their stride. They made moving as painless as possible, but I’m still not going to move again.
Diane Moody
Diane Moody
1707614199
Couldn't have had a better experience! Chris and his team were on time, super-friendly and efficient. They managed a few very tricky items, I was very impressed!They even assembled and disassembled furniture. Would definitely recommend for your next move! 📦
Stacey Trock
Stacey Trock
1707537190
Very efficient and professional. Great team to get the job done. No issues at all. Highly recommend 🙂
Yep, best in town hands down boys! Appreciate your service as always
alfred taylor
alfred taylor
1707177218
Chris and his team were awesome. Very professional and super efficient. I'd use them again in a heartbeat so give them a go if you need to move anything.
John Durand
John Durand
1707080828
I was quite worried for our first move as the place we were moving to is tricky. But Chris was very reassuring and our team for the day was very professional and efficient. Everything was smooth and we're so happy with them!
Sky Kew Shi Hui
Sky Kew Shi Hui
1704363494
Moved many times, with many companies, but Access were the best. Fast, friendly, affordable. Highly recommend.
Mike Williams
Mike Williams
1702849489
These guys are SO GOOD thank you for being so responsive, taking care with my belongings, and being so quick and efficient! Will always be coming to you for any future moves now 🙂
R S
R S
1699424757
Making a delivery across the street they drove their truck over the grass at the front of my property leaving deep ruts in the soil. I had to go back through CCTV to see who damaged the grass I sent a message advising them I’d appreciate it if they could level it out. I stated in the message that I’d appreciate it if they could run the wheels on the concrete curb and not my grass: no replyI didn’t speak directly to them. Perhaps it would have been a more positive outcome had I been able to.Reviewing CCTV the drivers were clearly aware of the ruts as they checked the damage when exiting the vehicle looking at the back tyres on the grassIt would only have taken a little professionalism and consideration to flatten down the ruts in the soft soilPretty unprofessional as there was no need to park on the grass. If the road was not wide enough they should have asked the owner at the house they were delivering to move their cars that were parked in front of their houseAnyway. Just happened today. Hopefully they’ll consider helping out when next in the area and I certainly retract my commentI did not engage their delivery service so it’s just a comment on courtesy to neighbours when making deliveriesI don’t want any compensation just make an effort to flatten the ruts caused by their truck
Jeff M
Jeff M
1699022300
Lifted a very heavy lounge over the balcony . 4 very professional guys . Will definitely use again
Jackie Kassell
Jackie Kassell
1698920568
Access did a great job moving my one bed apartment - they made it look easy, they were fast, efficient, friendly and clearly know what they're doing. Highly recommend.
Kirsty Jones
Kirsty Jones
1695160535
These guys are solid. Very efficient and professional, and great at what they do.I’ve moved interstate a number of times and used the big pricey companies, every time something was broken or lost.With Access they did all the furniture dismantling and putting back together, even pulled a few tricky items up over the balcony like it was nothing- not a single scratch! Richard is the ultimate mover, so professional.So when I had to move again only 6 months after the last move, I went with the same guys. Super happy to see Richard and his team again, who couldn’t be more helpful. Chris even shared his tunes with me while we did the move, I actually enjoyed moving day for the first time ever.Fantastic team. Couldn’t recommend more highly.
Cassie Thornley
Cassie Thornley
1695010875
I have moved my place three times with them and they have always been the best.Charge by hour but all the workers are super efficient. The workers will do everything they can to reduce the time they spent on the job for me(when they realised that the loading dock is far from my apartment entrance). Also, they are very much on time too. Arrive ahead of time and plan the parking and moving. No back and forth negotiating the time on the appointment date and unexpected cancellation etc.(yepi have seen them before)All big futurnitures were disassembled and assembled together quickly. None ofmy dishes or fragile items like monitor or computer was damaged by even a little bit.This is the type of business we need. Reliable, efficient and friendly(Jason was our movers twice).The only downside i can think of is they are too popular for the good work they did. So make sure call an appointment ahead of time!
If there was a ten star rating on Google I would happily give it to the team at Access in return for the way they handled my relocation.I booked 3 removalists who turned up 5 minutes early with a smile on their faces and a spring in their step. Everything was handled with precision and care, furniture, boxes and delicate items. All of my placement instructions for the destination were followed with enthusiam, they levelled and connected my washing machine as I had requested, nothing was a problem for them.Their professionalism resulted in turning a stressful process into a memorable one. Very highly recommended.
Philippe Flatt
Philippe Flatt
1692267641
Highly recommend Access Removals. We used them to move house two weeks ago. The team were excellent - super friendly and really efficient. They showed up on time, knocked the job over quickly, and generally made it an easy experience for us. Great value for money and great service!
Mark Worrell
Mark Worrell
1691478761
I used Chris, Richard and his team for a couple of moves. Overall, they did a great job of the moves and there weren't any damaged goods. The removalists were really prompt and efficient.
Rachel Katterl
Rachel Katterl
1691367213
Thanks Access for another great move!I move more than any reasonable person should move and since I found these guys I won't use another removalist!
alphonse knox
alphonse knox
1689658200
Had to move in two lots. The first guys were excellent and moved 2/3 of my stuff in 4 hours. Second lot took 5.5 hours to move the rest (this was after the first guys estimated it would be two more hours, and I reckon they could have done it in that time). Carried really small loads multiple times, and worked so slowly. So either get a quote, or ask for Juan and Chris.
Liz
Liz
1689372205
I highly recommend the boys from access removalist as you know moving after a long time can be very stressful but with this professional team it made the transition easy , thank you so much for being on time and working so hard on that day .and thanks to Phillip for co-ordinating that big job.cheersJanice
Janice Mills
Janice Mills
1689213726
These guys made the move run so smoothly! They were up and down stairs with no complaints. Efficient, friendly and fast!
They showed up and did the job, but took them literally 20 minutes and they didn’t really communicate the minimum 1.5hr charge. It was also highly offensive that they wouldn’t do anything in addition to the original request - despite the fact they had a spare hour (and I’m talking an additional 10 minutes of work). Wouldn’t use again.Edit: thanks for the response but I am changing this from three to two stars based on the response below. Sure speak of efficiency, but you charge based on time, to not allow a customer to utilise the time they have paid for - and further not understand this is an issue - is pretty reflective of the poor service outcome. Not to mention the nonsensical logic applied. Thanks for replying, but it has really just made it worse.
Sara B
Sara B
1688769507
I could not be happier with the service these guys provided getting my heavy sofa over a fourth floor balcony in minutes. I tried to get this done with people who said 'No worries' on Airtasker and Access were less expensive, communicative, on time, quick, polite, efficient. After a sales assistant - 8 months ago - listened dutifully to my lift sizes and assured me the sofa would fit (it didn't) I really didn't know what to do and Access made light work of a really painful job!!
Chris and the team at Access Removals provide a fantastic and complete service from start to finish. Having worked with him several times over 5 years I knew I would go back. The whole team provide a professional quality service from packing to delivery. Knowing that I've dealt with the same team over so many years assures me that Chris has a great team and looks after them well.
Oscar van Dijk
Oscar van Dijk
1686895643
Richard, Will and Martine were amazing. They got the job done so quickly and were super lovely lads. Definitely recommend. They were on time, kept in communication, took care with my belongings and got the job done quicker than expected. Also very reasonable rates.
Noni Cragg
Noni Cragg
1686806256
Access did an awesome job. Turned up promptly and worked hard, had the move completed in less than the estimated time. The guys were friendly and professional, thank you so much.
Cherilyn Price
Cherilyn Price
1685494606
I've been really impressed with the Access staff's efficiency and determination to make my multiple awkward Inner West moves work. Everyone I've spoken to has been extremely friendly and accommodating. Well worth the price - I can't recommend Access highly enough!
Oskar Fionn
Oskar Fionn
1683255275
Guys were a little early, but the service was the best.Friendly guys. Hard working.Move my storage within 2 hours. Good rates.
Fiona Rossie
Fiona Rossie
1683010187
Access Removals were awesome.We recently moved from overseas, and unfortunately our sofa did not fit into our 3rd floor apartment. The removal company said it was impossible as it was too large for the lift or stairwell, and suggested we consider selling it.We didn't want to ditch it, so I did a quick Google search and found Access Removals. I got a hold of Chris, who asked for some photos, and then got back to tell us it looked like it wouldn't be a problem at all. The crew from Access turned up later that week, and hoisted the sofa up onto the balcony in no time at all. The guys were friendly, professional, and obviously knew what they were doing. The price was also great.I would highly recommend these guys for a tricky move. I'll definitely be calling them in the future when we need to move again. Thanks a lot!
Matthew Hart
Matthew Hart
1682665358
To the team at Access Removals-you did an amazing job with moving all our belongings. The removalists were lovely to deal with and they especially made our young daughter feel more at ease with moving by cracking jokes with her the whole time. We were super impressed and will recommend to all our friends. Thankyou!Jess and Phil
5 stars all round! These guys were a dream, we had the entire move done in 2 hours including some tricky large cactuses :|Really lovely guys and so efficient, would definitely recommend and would use again!
Lucy Stevens
Lucy Stevens
1681691325
Very very slow. If on a hourly rate will milk the job. Took +3hr longer than other movers
Kev
Kev
1680780724
I've used access on a couple of occassions now and find the team to be great removalists and very conscious of taking care of your possessions.
Shane Wong
Shane Wong
1678616733
From my first contact to the balcony lift this company performed for me.This company was very professional. The crew who lifted my lounge up 3 levels were outstanding.
Shane Morgan
Shane Morgan
1676438403
Chris and his team are amazing. Everyone was so friendly and courteous as well as professional. From the first contact with Chris we knew were in good hands. The packers (Rose and team) were fabulous and so quick. The guys who did the removal were also brilliant. I can't believe how quickly they managed to get us into our new home - and everything arrived safely and intact Highly recommended.
Andy Welch
Andy Welch
1674449487
Slightly delayed review but these guys were phenomenal. We moved from a dual level third floor apartment with no lift to a 3 storey property 150m walk away. So they WALKED everything from one place to the other! It was a stinking hot 30+ degree day and they didn't complain once! I reckon they did over 100 flights of stairs that day - legends. Not to mention they took apart our beds and rebuilt them easily! Will definitely use them again & recommend them when I can !
Sarah Heuvel
Sarah Heuvel
1673670587
We saw Access being recommended all over Facebook and after using them for our move last week I can see why. These guys are awesome and the opposite of every previous painful removalist experience we’ve had. On time, efficient, careful and super friendly. Nothing was a problem for these guys. Quality service.
Zach James
Zach James
1670403021
Excellent crew for our move, cannot recommend highly enough they were on time, communicated clearly and proved fairly. Thanks Chris and team.
Kris Mason
Kris Mason
1669150329
Chantelle K
Chantelle K
1668307385
Can highly recommend Chris and his team who moved us from Sydney to Melbourne… the smoothest move we have had and we’ve done a few! Friendly, quick, on time, nothing broken and good communication. Thanks team!
Andrea Bolitho
Andrea Bolitho
1666645556
Great service, efficient, friendly staff. Deserving of 5/5
Shane Hudson
Shane Hudson
1663371349
A little belated review but wanted to call out the fantastic service from the guys at Access Furniture Removals on our recent move. They were quick, efficient and very professional. We also required a balcony lift (3 floors) for our large sofa which the team did effortlessly.Highly recommend this company for your next move.
Olly Knowles
Olly Knowles
1661819408
I can’t recommend Chris’ team enough! They were highly professional, friendly, hard working, well mannered and fun guys to chat with. This is our second move with Access and we will use them again in the future and will recommend them to our friends. ⭐️⭐️⭐️⭐️⭐️
Belinda Smith
Belinda Smith
1660113066
What a team! Such hard working, great guys. Highly recommended
Thanks to the team at Access for a successful move.The team were friendly and helpful.
Lisa Sinclair
Lisa Sinclair
1658101163
I used Access for a 2 bedroom unit move last week and the team were very professional, very fast and overall did a great job. They were easily the best removalists I've used. Both units had a lot of stairs and they never complained once.
Andy Cownie
Andy Cownie
1657927701
These guys are pros.Rocked up on time and dismantled our apartment in no time! When they arrived at the other side there were a few hassles with the size of the truck, figured out a workable solution fairly quickly and then got everything back in super quickly.We got quoted some high prices from other removalists, but these guys were great value for money.
Matthew Austin
Matthew Austin
1655426649
Natali Martino
Natali Martino
1654648630
These guys are professional and efficient. Such a quick and seamless move. We were really impressed.
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Hi Chris
Just wanted to say thanks so much to you and the team for handling our move last month. From start to finish we were just so impressed by your customer service both in terms of your follow-up and confirmation prior to the move day as well as the efficiency and care in which you packed and moved our furniture and belongings. We couldn’t have been more pleased with how things went on the day and would certainly recommend you to all and everyone.

Regards, Rohan and Jennifer
Leichhardt to Lindfield

Hi Chris,
Thanks for today. Your service is fantastic! I will def use you again and recommend you to all my friends.

Ta – Harold
Darlinghurst to Waterloo

Hi Chris,
Thanks again for the professional way you and your team handled all our belongings. Great to know that they are packed well for the couple of years we’re away.

Regards, Greg
Riverview to storage in Prospect

Dear Chris,
Thanks again guys for the awesome effort yesterday! Nearly 6 house fulls of furniture in to 46cbm of storage! Legendary.

Christine – Sell in Style

Hi Chris
I am writing to thank you and Matt for a first class job in moving me from Drummoyne to Collaroy last week in dreadful weather conditions. I was particularly impressed with the care which you took not only with my furniture and belongings but also the premises at both ends. Having unpacked, not a single breakage or scratch to report. Well done. Your cheerful and professional attitude prevailed despite getting a thorough soaking. I would recommend you anytime.

Allan, Collaroy

Hi Chris
This is a long overdue thank you for all your help when we moved house last month. It was the best experience we had ever had with removalists – you were both just so professional and hard working. We were not looking forward to moving from terrace to another, but you really made it so much easier for us. Everything went without a hitch and not a single broken or scratched item! We couldn’t have asked for anything more. We will be certainly recommending your services to all our friends. Thanks again.

Shawn & Quanchai, Birchgrove

Hi,
Just a quick mote to advise we used Access Removals last Saturday following your earlier recommendation. We found Chris and the team to be very friendly, efficient and pro-active with their removal service. We will be recommending Access Removals to our friends, should any require any removal services.

Michael & Kate, Stanmore

Hi Chris,
Thanks very much for your time this morning – will be great to have the new sofa and yes think it all went pretty smoothly – but then I wasn’t doing the heavy lifting!

Bridget, Elizabeth Bay

Thank you Chris and your team. A very smooth move and will be in touch with you during July/August

Patrick, Leichhardt

Thank you Chris, I would strongly recommend you in the future

Jane, Drummoyne

Thanks for all your help Chris, as you can see I’m happily up and running on my new desk already 🙂

Steph, Darlinghurst

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